Returns & Refunds
We stand behind our quality. If you're not completely satisfied with your order, we're here to help.
📋Return Policy
We have a 30-day return policy. That means you have 30 days after receiving your item to request a return—but not all orders are eligible. Since everything we make is custom, we handle returns on a case-by-case basis. If there's a delivery issue or printing error on our part, we'll always make it right. If the issue was caused by incorrect info from the customer (like a wrong address), we can't offer a refund.
To be eligible for a return, the item must be in the same condition it arrived—unused, with original packaging. You'll also need your order number or proof of purchase.
Start a return by messaging us. If approved, we'll send you a return label and instructions. Returns sent without prior approval won't be accepted.
For any questions, send us a message.
⚠️Damages and Issues
Please inspect your order as soon as it arrives. If anything is damaged, defective, or incorrect, reach out immediately so we can make it right.
🚫Exceptions / Non-Returnable Items
We don't accept returns on:
- •Sale items, gift cards, store credits
If you're unsure about your order's eligibility, message us.
🔄Exchanges
Want something else? The fastest way is to place a new order after your return is approved.
💰Refunds
Once we inspect and approve your return, we'll refund your original payment method within 10 business days. If it's been longer than 15 business days since approval, message us.
Need Help?
Have questions about returns or need to start a return? We're here to help!